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I'm Lani. I live in Austin, Texas (jealous?). I am the New Media Director of Single Pointe Realty (and AgentGenius.com). I keep this blog as my personal take on the market, the business of Real Estate, and the agents that make up the profession from all over the nation. Because I am not a licensed agent- I write commentary from the unique perspective of part consumer, part insider. Oh, and I have a ridiculous affinity for cheese.

singlepointerealty.com relocation, sales, leasing, austin real estate and homes

We're a unique real estate company that doesn't operate as a traditional brokerage. We bring new technology, modern buying & selling strategies to our clients- it's been my job to create a home buying & selling experience that is fun, fresh, & exciting for today's Austin real estate consumer.

YOU’VE BEEN REDFINNED!

UPDATED AND EDITED PER REQUEST:

Today, a temporarily (by request) unnamed site coins a new term- “Redfinned.” MTV may have Punk’D, but the Real Estate industry has Redfinned. This word is an adjective used to describe the despair a buyer or seller feels when dealing with a non-responsive-call-center-operator (also known as a Redfin or McDiscount agent) who cannot return or make calls. This word is applicable to the feeling of tearing out hair when the salaried Redfin (or McDiscounter) agent does not feel that they make enough money to acknowledge buyers or sellers, rather they would prefer to read blogs, troll the malls or plaster bandit signs around the city.

The disdain for a lack of customer service was bound to be let out of the bag someday- well, here we are, June 13th, 2007- it’s finally “someday.”

I encourage you to use this new term (or the logo) on your own site in regard to agents (whether at Redfin or otherwise) that lack service. YOU’VE BEEN REDFINNED!!!

8 Responses to “YOU’VE BEEN REDFINNED!”

  1. Roberta Murphy Says:

    That’s a hoot–and it could be a term applied to the victim of any real estate agent who neglects his or her duties and leaves a client stranded.

    I like it!

    Blogroll?

  2. Anonymous Says:

    Dude, gotta use the term! I have policed by the blog censors before so I would like to ask permission to use the term in my blog!

  3. AUSTIN REALTOR'S WIFE Says:

    USE IT!!! :)

  4. kris Says:

    I coined the term “Redfinnish” long ago to describe any company or agent exhibiting the traits you described. Alas, it never caught on.

  5. AUSTIN REALTOR'S WIFE Says:

    Sweet-

    Adjective- Redfinned, Synonym- Redfinnish.

    Both work with the Ashton Kutcher graphic, let’s adopt BOTH! Plus the original source that got barked at by Redfin legal will be happy to blame it on someone else :)

  6. Anonymous Says:

    I am referring this post to Redfin, in the hopes that their legal department will pursue the obvious trademark violation by a group of unprofessional (as usual) agents.

  7. AUSTIN REALTOR'S WIFE Says:

    Anonymous, I can tell you’re not a regular reader.

    So, thanks for stopping by RealtorWives! :)

  8. Anonymous Says:

    Why would I be a regular reader of bad writing? Trademark infringement is trademark infringement, so it shows where your ethics lie.

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